Haymarket found Salesforce regression testing a time-consuming process. Manual testing generally took 3 testers 2 weeks, making a total of 240 hours to test the entire application. This had to be repeated for every Salesforce release or release of internal functionality changes, making it a major time investment.
Haymarket’s implementation also includes applications managed by third parties. On some occasions these third parties would make changes to their applications without prior warning to Haymarket, which could have a negative impact on Haymarket’s processes. It could be difficult to detect issues arising through these unplanned changes. This led to a higher risk of those issues having an impact on the business.
Overall, Haymarket wanted to reduce the time and cost of their Salesforce regression testing and become faster to identify and address issues.